Capture
Bring multi-channel order requests into one controlled intake without forcing customers into a new behaviour.
Capture orders from WhatsApp, email, PDFs, images or voice; interpret them; validate the business rules; then route the right action.
Map this opportunity →Teams lose time rekeying orders, checking customer-specific prices and UOMs, resolving missing details, and coordinating approvals before anything reaches the ERP.
Each layer has a clear purpose, boundary and decision owner.
Bring multi-channel order requests into one controlled intake without forcing customers into a new behaviour.
Extract customer, SKU, quantity, UOM, requested date and reference context from unstructured input.
Check customer identity, product mapping, price, UOM, stock, duplicates and mandatory fields.
Create an ERP-ready action only within approved rules; send exceptions to a person with the evidence attached.
Rules decide whether work can proceed, pause or enter review.
Material ambiguity and high-risk actions enter a controlled state.
Decision context, action and outcome remain visible.
Every material action needs a visible decision path: what the model understood, what policy allowed, who approved, what system changed and whether the intended outcome was achieved.